FAQ | Yarns N Stitch

1. What products do you offer?

We offer handmade crochet products, unique crochet patterns, all-in-one crochet kits, and Jesmonite home decor pieces.

2. Where do you deliver your products?

We deliver our crochet products and Jesmonite home decor pieces within the UAE. Our digital crochet patterns are available for worldwide purchase.

3. How can I purchase your crochet patterns?

You can purchase our crochet patterns directly from our website. Once purchased, you will receive a downloadable PDF file.

4. What are crochet kits, and what do they include?

Our crochet kits include everything you need to complete a specific project, such as yarn, crochet hooks, stitch markers and and option for a detailed pattern.

5. Do you accept custom orders?

Yes, we accept custom orders for crochet products. Please contact us with your specific requirements, and we'll be happy to create something unique for you.

6. How can I contact you?

You can reach us via the contact form on our website or email us at yarnsnstitch@gmail.com

7. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods through our website.

8. How long does delivery take within the UAE?

Delivery within the UAE typically takes 3-5 business days. Custom orders may take longer, depending on the complexity of the request.

9. Do you offer returns or exchanges?

Due to the handmade nature of our products, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.

10. What is Jesmonite home decor?

Jesmonite is a versatile material used to create durable, beautiful and aesthetic home decor pieces. Our Jesmonite products include coasters, trinket trays, vases and more, available exclusively within the UAE.

Can I sell your crochet products in my shop?

If you are interested in stocking our products in your shop, please contact us to discuss wholesale opportunities.

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